ON-SITE AND REMOTE
Your technology. Our commitment.
Choose the right support for your business, your practice or your home.
IT for businesses
Reliable IT for your business: we set up and support computers, notebooks, servers and networks. Microsoft 365, email, user accounts and mobile workstations are aligned with the way your organisation works.
We also supply and configure TP-Link Omada products or comparable networking products for new networks or extensions to existing installations.
When problems occur, we identify the cause and help on site or through agreed remote support. We plan maintenance, updates, backups and equipment replacements together, with clear responsibilities and an agreed scope of work.
IT for SMEs
Personal IT support for small and medium-sized businesses, from a single workstation to a growing team. We connect office, trade and retail workflows with suitable shared-file, email, industry-software and mobile-working solutions.
We explain which equipment is needed and what can continue to be used. New colleagues, additional devices and moves to new computers are planned alongside backups, access permissions and regular maintenance.
IT for car & truck workshops
Manufacturer-independent IT for car and truck workshops: diagnostics, emissions and safety-inspection administration, headlight alignment, Netman, invoicing and spare-parts ordering, from setup to ongoing support.
IT for medical practices
IT support for dental, psychotherapy and ophthalmology practices, from workstations to servers, cloud services and manufacturer-independent health-card terminals.
IT for hospitality & hotels
Technical support for restaurants, cafés and hotels: guest Wi-Fi, POS systems and TSE integration, reception workstations, backups and coordination with software providers.
IT for private individuals
Straightforward help with computer problems, new device setup and questions about backups.
IT that keeps your workshop working.
From the office to the workshop workstation, we set up and support your equipment. Personal assistance in the Hanover area is available for individual jobs or as part of an agreed maintenance service.
Computers, notebooks & workshop software
We set up workstations, printers and workshop applications and support day-to-day use. We provide manufacturer-independent IT support for independent and franchised car and truck workshops, coordinating requirements with your software and equipment suppliers.
IT for diagnostic systems
We configure the computers, interfaces and network connections needed by your diagnostic software. Updates, drivers and connectivity are checked against the relevant supplier’s requirements.
IT for emissions testing
Setup and support for emissions-testing IT and administration software, including workstations, data connections, updates and backups of documented records.
IT for truck safety inspections
We support the IT and administration software used for truck safety inspections, including setup, user accounts, data transfers and technical troubleshooting.
IT for headlight alignment systems
We help connect computer-assisted headlight alignment systems to your workshop IT and coordinate required drivers, connections and software versions with the equipment supplier.
Invoicing & spare-parts orders
From job records to invoices and parts orders: we set up the necessary administration software, printers and parts-portal access and help resolve interface and transfer issues.
NETMAN / Workshop-Net
We support NETMAN in Workshop-Net and connect compatible workshop equipment. Vehicle details from the registration document are entered once and passed to the connected devices together with the job. This avoids repeated data entry.
Networks & Wi-Fi
Office, reception and workshop need to work together. We connect workstations and equipment, configure access and troubleshoot connection problems.
Backups, maintenance & support
We back up the agreed business data, review recovery procedures and plan updates with you. Help is available on site or remotely by arrangement.
We support the IT and software connections. Vehicle inspections, measurements and calibration remain with your workshop team or the relevant equipment or inspection provider.
We agree the affected workstations, scope, costs and a suitable appointment with you. Once you commission us, we set up the agreed equipment or resolve the fault and check that it works with you. Any extra work is discussed in advance.
IT support services for everyday work
Ongoing IT support
Scheduled maintenance and a personal contact: together, we agree the devices and tasks we support and how you request help.
Access & devices
Accounts, multi-factor sign-in and suitable permissions: setup, device changes and available management features are aligned with your Microsoft 365 licences.
Review backups
We check the agreed backup runs and test recovery of selected data. Review intervals and responsibilities are documented.
Move to a new computer
We move your data, profiles, settings and compatible applications to your new computer. With the required software licences, we recreate your familiar working environment, back up first and check the transfer with you.
Share files with your team
With Nextcloud®, we set up shared file storage and suitable sharing for your team and customers. Synchronisation, updates and backups are planned around your devices and the way you work.
Remote access with WireGuard®
We set up WireGuard VPN access for approved devices and test connections to the agreed services in your company network, so you can use the resources you need away from the office.
Commission us. We take care of your IT.
Whether you need help with a fault, new workstations or a planned server replacement, we agree the requirements, scope and costs with you. Once you commission us, we carry out the agreed work on site or remotely. We can then provide ongoing support if required. Any additional work is agreed with you in advance.
Request IT help TeamViewer remote support
Remote assistance by personal arrangement. You approve access yourself.
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