IT for hospitality & hotels

Networks & Wi-Fi

A reliable internet connection and carefully planned Wi-Fi connect reception, the office, restaurant and agreed working areas. We keep guest Wi-Fi technically separate from internal devices and administration access.

We supply and configure suitable TP-Link Omada devices or comparable networking products for new or extended Wi-Fi and network coverage. Integration is planned around your existing equipment, guest network and internal networks.

POS, bookings & specialist software

We help configure the technical environment for your point-of-sale, hotel and reservation software. Interfaces, updates and responsibilities are coordinated with the respective providers when needed. Your tax adviser addresses tax-related questions.

TSE & cash register security

In Germany, electronic cash register systems within the scope of section 146a of the Fiscal Code (AO) and the Cash Register Security Ordinance (KassenSichV) require a certified technical security device (TSE) to protect their digital records.

We help connect a TSE that is compatible with your POS system and coordinate setup, updates and responsibilities with your POS provider. We also assist with the data export provided by the vendor and the technical documentation.

You agree the tax requirements that apply to your business, receipt issuance and cash register notification with your tax adviser and POS provider.

Workstations, printers & mobile devices

We set up reception and office computers, printers, tablets and agreed mobile workstations. Accounts, roles and access permissions are matched to your workflows and the tasks of your team.

Backups & recovery

We review which business data and settings need protection and configure agreed backups. Recovery procedures and responses to device failures are planned and tested using the agreed data.

Email, telephony & collaboration

We support email accounts, calendars and telephony for reception, administration and service staff. We configure suitable collaboration services such as Microsoft 365 and secure remote access where needed.

Websites, menus & online enquiries

We maintain websites and existing CMS applications, update agreed content and help integrate reservation or enquiry features technically. Menus and hotel information should be easy to use on phones, tablets and desktop computers.

Maintenance around your opening hours

Where possible, updates and changes are planned outside your busiest periods. Scope, contacts and incident procedures are agreed together, with on-site support around Hanover or remote support by arrangement.

Coordinate manufacturers & providers

We familiarise ourselves with your specialist applications and involve software vendors, POS specialists or internet and telephony providers when needed. The aim is a coordinated technical solution that your team can rely on in everyday work.